Common questions answered
Frequently asked Questions
Usually an order on our website is delivered within about 3-10 Day depending on the shipping method you took (for EU & USA). International orders outside the EU & USA may take 10-20 days. However we can’t guarantee a fix delivery date because international deliverys depend on various factors.
For now you can order and receive products from the following countries:
Europe: Europe: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Vatican City.*
Worldwide: Armenia, Azerbaijan, Bahrain, China, Georgia, Hong Kong, Indonesia, India, Israel, Japan, Jordan, Kazakhstan, Korea, Kuwait, Kyrgyzstan, Lebanon, Macao, Malaysia, Mongolia, Oman, Pakistan, Philippines, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Qatar, Anguilla, Antigua and Barbuda, Argentina, Brazil, Chile, Colombia, Dominica, Greenland, Jamaica, Paraguay, Peru, Suriname, Uruguay, Venezuela, Benin, Botswana, Cameroon, Cape Verde, Congo, Egypt, Eritrea, Ghana, Kenya, Mali, Mauritius, Morocco, Mozambique, Namibia, Nigeria, Seychelles, South Africa, Tanzania, Tunisia.*
*This list will expand to include other countries over time!
If you need to change your shipping address, please contact us though our contact form.
You can track the status of your order by visiting our tracking site.
You can calculate your shipping costs in the shopping cart.
For orders within the EU & USA you don’t need to pay taxes because orders are either fulfilled in Europe or the United States. For international orders outside the EU & USA we can’t guarantee that. Please look up your states customs fees.
Our Products are either fulfilled in Europe or the United States depending on your location.
This depends on the size of your order. Sometimes we will send out more than one package, to increase the shipping time.